Extended Banking Hours

The bank is the first among Public Sector Banks in India, to introduce and implement extended working hours like 12-Hour Banking and 24-Hour Banking.

	8 AM to 8 PM Banking: 8 a.m. to 8 p.m. services have been started in more than 510 branches in major cities in the country. Click here to view the list of 8.00 a.m. to 8.00 p.m. branches
	11 AM to 8 PM Banking: This flexi-timing service is introduced for the convenience of traders in the market area branches. The list of branches offering 11 am to 8 pm banking can be found on our website. www.bankofbaroda.com
	24 Hour Banking: A novel customer centric initiative -24- hour Human Banking has been introduced at 9 metro branches in the country Click here to view the 24 hrs branches
	Happy Hour Banking: This has been designed to encourage customers to avail certain services during lean business hours of the branch by providing them incentives, gifts as well as concessions in service charges etc. This facility is available from 5 p.m. to 8 p.m. at 24 hour banking branches and from 6 p.m. to 8 p.m. at 8 am to 8 pm branches.

> Our Commitment and Responsibilities
> Common Practices followed by our Branches
> Safeguards
> Common areas of Customer – Banker relationship
> Time - Norms for various banking transactions
> Extended Banking Hours
> Customer Communication
> Banking Ombudsman Scheme, 2006
> Redressal of Complaints
> Other customer centric initiatives