Other Customer Centric Initiatives

Bancassurance -

Under bancassurance, the customers can obtain the general insurance products of NIC Ltd through the bank’s branch network.

Baroda Health -

It is a Mediclaim insurance policy available for the account holders w.e.f. 23-02-2006 at all our branches across the country. (Details can be found on the bank’s website www.bankofbaroda.com)

Mutual Fund -

Bank facilitates in selling the products of UTI Mutual Fund and Birla Mutual Fund to its customers through its designated branches

Information given in this booklet is subject to change / revision. This booklet should not be considered as a legal document creating rights and obligations. It is for promoting better understanding between Customer and Banker. Only key information on various services / facilities is given in this booklet. Each service has its own detailed terms and conditions which can be made available on request. For further details / information visit or write to our branch offices or Head office or visit our website www.bankofbaroda.com or contact at our e-mail ID – customerservice@bankofbaroda.com.

> Our Commitment and Responsibilities
> Common Practices followed by our Branches
> Safeguards
> Common areas of Customer – Banker relationship
> Time - Norms for various banking transactions
> Extended Banking Hours
> Customer Communication
> Banking Ombudsman Scheme, 2006
> Redressal of Complaints
> Other customer centric initiatives