Bank of Baroda

Customer Caution

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Customer Caution

For Kind Attention of Customers / All Visitors

It has been brought to our notice that some persons / entities send misleading e-mails requesting for customer's user-id, login-id, password, debit card number etc. purporting to emanate from the bank. As a measure against these phishing attacks we advise the customers who transact or view their accounts online to take the following precautionary measures as indicated by RBI

  1. View any email request for financial information or other personal data with suspicion.

  2. Contact the actual institution that allegedly sent the email to verify whether it is genuine.

  3. Not to provide personal information like passwords, PIN, credit/ debit card numbers to any entity in response to such email request.

  4. Verify the transaction history periodically.

  5. Look for correct URL address and also SSL lock at the bottom of the browser while using netbanking on our website.

  6. Not to click on any hyperlink provided in such an email and open website only by entering our official URL directly in the browser address bar.

  7. Ensure that the correct URL of the bank is entered in the browser.

(The above information is to protect the interest of our customers and web users.)

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