HIGHLIGHTS OF IT INFRASTRUCTURE AND IT-ENABLED SERVICES AT BANK OF BARODA

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Bank’s IT-enabled Business Transformation Programme; Roll out of Core Banking Solution (CBS):

• The Bank’s technology initiatives are clearly focussed on the customer. The Business Transformation Programme, encompassing technology, is being implemented by the Bank with a view to providing the customer, convenience banking on 24 X 7 basis, at major centres in India and abroad, through deployment of Core Banking Solution with integrated delivery channels like ATM, Internet, Phone, Mobile, Kiosk, Call Centre.
  
  
• For implementation of Core Banking Solution, which will be a single solution across all the countries where the Bank is operating, the Bank has tied up with a world-class System Integrator – Hewlett Packard (HP). This solution is a comprehensive solution incorporating various applications like Enterprisewide General Ledger, Risk Management, Anti-Money Laundering, Cheque Truncation, Credit Cards, Mutual Funds, On-line Trading, Data Warehousing, Customer Relationship Management, RTGS, NEFT, Global Treasury, Securitization, Human Resources Management System, Employee Pay Roll.
  
  
• 1760 branches across the country have gone live under CBS.

Bank’s State-of-the-Art Data Centre:

• Bank has built and commissioned its own State-of-the-Art Global Data Centre (DC) in Mumbai for running its centralised banking solution and other applications in 1900+ branches across India and 23 other counties where the Bank is operating. The Data Centre will function as a central data hub of the Bank for both its domestic and international operations.
  
  
• The Data Centre has been designed and implemented by Hewlett Packard (HP), its technology partner. It conforms to critical technology standards and is equipped with full Communication and Network Infrastructure, meeting all the attributes of a Tier III Data Centre and having certification capability for BS 7799.

Wide Area Network (WAN) - Networking of Branches under CBS:

• 1100+ branches in India have been networked through Lease Lines, ISDN, VSATs for running multiple applications under CBS.

Branch Computerisation:

• Bank has computerized operations in all branches in India. 513 branches have been brought under computerization through cluster approach.

ATM Network:

• The Bank’s interconnected ATM network in India now stands at 1117 across 270 centres.
  
  
• The Bank’s plans are to extend this network in stages in future. The Bank also plans to deploy low cost ATMs at Rural centers.

ATM-cum-Debit Cards:

• Bank’s Debit Card holders can use their card at over 15,000 VISA ATMs in India and over 8,50,000 ATMs around the world. Bank’s Debit Cards are also accepted 1,00,000 Points of Sales (POS) across the country and 13 million POS terminals around the world.
  
  
• Master Card holders and holders of VISA cards issued by other banks can also access their accounts through our Bank’s ATM network.
  
  
• The Bank is a member of National Financial Switch (NFS) set up by Institute for Development and Research in Banking Technology (IDRBT). This enables our customers to use ATMs of other banks who are also members of NFS, at a significantly lower cost. Besides Bank of Baroda, the following are other 16 member banks of NFS:
  • Allahabad Bank
  • Andhra Bank
  • Corporation Bank
  • Dhanalakshmi Bank
  • ICICI Bank
  • IDBI Bank
  • Jammu & Kashmir Bank
  • Karnataka Bank
  • Oriental Bank Of Commerce
  • Punjab National Bank
  • South Indian Bank
  • Tamilnadu Mercantile Bank
  • United Western Bank
  • Karur Vysya Bank
  • Yes Bank
  • J & K Bank
  
  
  
• The Bank's ATM cum Debit Card base has now crossed 9 lakhs.

Tele-Banking, PC-Banking, Any Branch Banking:

• Centralized Telebanking, PC Banking and Any Branch Banking are available at 294 branches across 7 centres, under the umbrella brand BARODAOMNI

Information based Internet & Mobile Banking (SMS) services:

• These services are offered to customers at over 606 branches across 173 centres. SMS and WAP-based Mobile Banking Services are also provided to the customers of these branches, using mobile phone. Customers can get a single view of their accounts across various branches; can obtain account view for 2 months as also send request for chequebook.

BOBCASHREACH - Cash Management Product for Corporates:

• This product is available at 58 branches across 53 centres.

BOB Money Express – Bank’s exclusive e-Payment Product:

• This product is available at 340 branches across 53 centres.

Real Time Gross Settlement System (RTGS):

• RTGS is operational at the Bank’s Treasury Branch, Mumbai.
  
  
• Funds transfer facility for customers is now operational at 544 branches.

Utility Bills Payment (BillPay):

• This is an Internet based service for utility bill payments through BILLDESK.COM

SWIFT:

• SWIFT facility for worldwide inter-bank financial communication is provided at 105 Authorised Branches (Category ‘B’) in India as also at all overseas centres.

On-line Tax Accounting System (OLTAS):

• Bank has implemented Online Tax Accounting System (OLTAS) for collection of taxes on behalf of Central Board of Direct Taxes, Govt. of India, at 541 branches.

State-of-the-Art Integrated Treasury Branch:

• Bank of Baroda is the first Public Sector Bank in India to implement Integrated Treasury and Risk Management solution at its Treasury Branch, Mumbai.
  
  
• Disaster Recovery Site (DRS) for Treasury has also been operationalized.

Centralised Fund Management System (CFMS):

• NDS-PDO an online negotiated dealing system for Government Securities is operational.

Negotiated Dealing System (NDS):

• NDS-PDO is operational for online negotiated dealing in Government Securities.

Web-based Lending Process Automation for Corporate and Retail lending Operations:

• Bank of Baroda is the first Public Sector Bank in India to implement a Web-Based Lending Automation System for its Corporate and Retail Lending Operations. The system is now implemented at over 520 branches in India, of which 321 branches are covered under Central Processing Cell cluster.

RBI’s National Electronic Funds Transfer (NEFT):

• This facility for Inter bank electronic funds transfer was launched by RBI on 21st November 2005. Bank of Baroda has implemented NEFT at 73 branches.

Electronics Data Interchange (EDI):

• This is operational between Bank’s Kaligram branch, Ahmedabad, and ICD, Sabarmati (Centre for payment of customs duty and duty drawback), Ahmedabad.
  
  
• The system is also operational between Bank’s Navrangpura Branch, Ahmedabad and Customs & Central Excise Department, Air Cargo Complex, Ahmedabad.

MICR Processing Centres:

• Bank of Baroda runs 3 MICR centres - at Ahmedabad, Rajkot and Coimbatore.

Corporate Intranet & e-mail:

• Web-based Corporate Intranet and e-mail for electronic communication, information sharing & knowledge management is fully operational.

Indian Subsidiaries:

• Operations at the Bank’s Indian Subsidiaries - BOBCARDS Ltd., BOB Capital Markets Ltd. (Primary Dealership), BOB Housing Finance Ltd., BOB Asset Management Company Ltd - are 100% computerized.

International Operations:

• Operations at all Bank’s overseas branches are 100% computerized. Operations at all Offshore Business Units, Joint Ventures & Subsidiaries are also 100% computerized.
  
  
• Core Banking at territory level is implemented in 8 overseas territories.