Bank of Baroda



Compliance of Direction Issued by the Central Information Commission U/S 19 (8) (a)
 

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Compliance of Direction Issued by the Central Information Commission U/S 19 (8) (a)

  1. Objective/purpose of the public authority

    Mission/Vision and Brief History of the Bank
    Duties / Main Activities / Functions of the Bank
    List of services being provided by the Bank with a brief write-up on them
    Organisational structure Diagram at various levels namely, Corporate / Zonal / Regional / Branch / Other Offices
    Expectation of the Bank from public for enhancing its effectiveness and efficiency

    Fair Practices Code
    Banking Codes & Standards Board of India

    Arrangement and methods made for public participation/contribution

    Tenders
    Investor Services

    Mechanism available for monitoring the service delivery and public grievance resolution.  

  2. Details of the powers and duties of officers and employees of the organization

  3. List of rules, regulations, instructions, manual and records used for discharging functions

  4. Provision to seek consultation/participation of public or its representatives for formulation of policies - Policy
  5. Corresponding Information about Bank under Section 4 of RTI Act
    Citizen Charter
    SLBC Rajasthan
    SLBC UP
    Sponsored RRBs

  6. Provision to seek consultation/participation of public or its representatives for formulation of policies - Provision

    Corresponding Information about Bank under Section 4 of RTI Act
    Citizen Charter
  7. Information about official documents
  8. Corresponding Information about Bank under Section 4 of RTI Act
    News Letter
    Model Policy Documents

  9. Information on Boards, Councils, Committees and Other Bodies

  10. Contact information about the Public Information Officers, Assistant Public Information Officers and Departmental Appellate Authority of the Public Authority  

  11. Procedure followed to take a decision for various matters

  12. Documents procedures/laid down procedures/Defined Criteria/Rules to arrive at a particular decision matters; Different levels through which a decision process moves

  13. Various arrangements made to communicate the decision to the public
  14. Holidays in India
    Guidance Note
    Inquiry
    Interest Rates
    Service Charges & Fees

  15. Officers at various levels whose opinions are sought for the process of decision making 

  16. Officers at various levels whose opinions are sought for the process of decision making

  17. Final authority that vets the decision.

    Chairman & Managing Director and Board of Directors

  18. Important matters on which decision is taken

    The decisions will be taken at various levels like Branch, Regional Office, Zonal Office and Head Office/ Corporate Office depending upon the type of matter and administrative/ lending powers

  19. Directory of Officers and Employees

  20. Information about the details of the budget for different activities under different schemes

  21. The manner of execution of subsidy programmes
  22. Corresponding Information about Bank under Section 4 of RTI Act
    MSME Care Centre
    Code of Bank’s Commitment to Micro & Small Enterprises

  23. Particulars of Recipients of concessions, permits or authorization granted

  24. Details of the Norms/Standards set by the department for execution of various activities/ programmes

  25. Details of the information related to the various schemes which are available in the electronic format

  26. Means, methods or facilitation available to the public which are adopted by the department for dissemination of information

  27. Frequently Asked Questions and their Answers  

  28. Related to seeking information

    Inquiry
    Public Information Officers
    Appellate Authority

  29. Training imparted to public by Bank

    Baroda Grameen Paramarsh Kendra
    Baroda Swarojgar Vikas Sansthan
    Sarthee FLCC

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