Secure Banking

Experience secure banking
with our security tips.

Secure Banking

Secure Banking Tips

Secure Banking Tips
  • Change your passwords, PINs regularly
  • Do not share your login credentials with anyone
  • Always use licensed anti-virus software
  • Always type your URL to access any online portal
  • Do not click on suspicious links received through email or message
  • Always use the latest browser version
  • Always scan your computer & external devices through licensed anti-virus
  • Do not store passwords in your handset
  • Do not use public computers to login
  • Check your account statement at regularly
  • Disconnect the internet connection when not in use
  • Check authenticity of the applications before downloading them
  • Always use a newer version of OS
  • Make sure that firewall is enabled
  • Be aware of phishing and vishing attacks
  • Bank of Baroda executives/officers/representatives never call/SMS/email you to ask your personal information, passwords, debit card details, OTP, etc.
Internet Banking Safety
  • You may be victim of a duplicate SIM fraud. Please be alert in case your mobile connection is lost or you get a call that your mobile connection may be temporarily disabled. Somebody may be trying to obtain duplicate SIM for your registered connection. In case any such suspicious activity, please check with your service provider.
  • URL address on the address bar of your internet browser begins with "https"; the letter 's' at the end of "https" means 'secured'.Look for the padlock symbol either in the address bar or the status bar (mostly in the address bar) but not within the web page display area. Verify the security certificate by clicking on the padlock.Do not enter login or other sensitive information in any pop up window.Your Personal Message is displayed on login page is correct. In case of mismatch in "personal message" do not enter your passwordEnsure that you are using Internet Explorer Version 6.0/7.0/8.0 OR Mozilla Firefox Browsers Ver 3.6/5.0 OR Google Chrome
  • Phishing is a fraudulent attempt, usually made through email, phone calls, SMS etc seeking your personal and confidential information.Our Bank, Reserve Bank of India or any of its representatives never sends you email/SMS or calls over phone to get your personal information, password or one time password (OTP).Any such e-mail/SMS or phone call is an attempt to fraudulently withdraw money from your account through Internet Banking. Never respond to such email/SMS or phone call. Please report immediately on barodaconnect@bankofbaroda.com if you receive any such email/SMS or Phone call.
  • Immediately change your passwords, if you have or have a feel of accidentally revealing your credentials like user ID, Passwords, mobile no etc.

Beware of Phishing & Vishing Attacks

About SSL Certificates
  • In case your mobile is deactivated without your request or you get a call in this regard, somebody may be trying to get a duplicate SIM/ steal your credentials like OTP (One time password), Tracker ID for beneficiary registration etc
  • Our bank does not ask for the details of your account like /PIN/ Password/ mobile numbers etc. Therefore any one pretending to be asking you for information may be fraudulent entities.
  • Any caller pretending to be from our Bank / Contact Centre may persuade you to reveal your credentials like User Id and password stating that password sent to you is erroneous and correct password needs to be sent. Please do not entertain such requests as they are fraudulent entities.
  • In case any unauthorized access to your information, accounts or disputed transactions, using internet Banking service, please check immediately with telecom service provider and contact the Bank on 1800 22 33 44/ 1800 102 44 55.
  • Change Passwords immediately on any such suspected activity/ as frequently as possible.
Internet Banking Safety

Beware of Phishing & Vishing Attacks

  • Please do not share your passwords / do not store it in your Mobile handset.
  • If you want to avail Mobile Banking on any different Mobile number other than the one currently registered, please visit your base branch and give in writing that you want to de register your existing Mobile number and register a new mobile number
  • Mobile banking Registration is possible only through Base branch / ATM / internet banking on only that mobile number which is updated in your customer profile. Presently, there is no sign up option using your debit card credentials. Please do not enter your debit card credentials if you find any other app in play store in name of Bank of Baroda’s Mobile banking.
  • Bank of Baroda does not make calls, asking for your Mobile banking passwords. If any caller pretends to be from our Bank / Contact Centre, please do not entertain such requests as they are fraudulent entities.
  • In case your mobile banking / mobile number is de registered / deactivated without your request or you get a call in this regard, somebody may be trying to get a duplicate SIM/ steal your credentials like mPIN / OTP (One time password), etc
  • In case any unauthorized access to your information, accounts or disputed transactions, using mobile Banking service, please check immediately with telecom service provider and contact the Bank on 1800 22 33 44/ 1800 102 44 55.
  • Change Passwords as frequently as possible.
  • In case of unauthorised access of your mobile banking, please de register immediately through ATM / internet banking / base branch (or please contact our contact centre).

Beware of Phishing & Vishing Attacks

Beware When

  • You receive an automated call telling you that a major transaction has taken place in your account and instructing you to either provide confidential bank account information or call back on a particular number.
  • You receive a promotional message or call informing you about incentives such as a 2% downgrade on home loan rate or a free upgrade to a platinum debit card with a gift and asking you to provide confidential information.
  • You receive a call with the caller identifying himself as a Bank of Baroda Bank representative, when you are not expecting such a call and asking for confidential information.
  • The caller identifying as a Bank of Baroda Bank representative does not know details like your first name and last name.

How to remain safe

  • Never call back a phone number sent to you in an email or provided through a phone call and provide confidential bank account information.
  • Never reveal or key-in your confidential details to anyone who calls or e-mails, unless the communication is a response to your query or complaint made previously.
  • Bank of Baroda does not make calls, asking for your Mobile banking passwords. If any caller pretends to be from our Bank / Contact Centre, please do not entertain such requests as they are fraudulent entities.
  • In case your mobile banking / mobile number is de-registered / deactivated without your request or you get a call in this regard, somebody may be trying to get a duplicate SIM/ steal your credentials like mPIN / OTP (One time password), etc.
  • In case any unauthorized access to your information, accounts or disputed transactions, using mobile Banking service, please check immediately with telecom service provider and contact the Bank on 1800 22 33 44/ 1800 102 44 55.
  • Change Passwords as frequently as possible.
  • In case of unauthorized access of your UPI application, please de-register immediately for Mobile Banking services through ATM / internet banking / base branch (or please contact our contact center

How it’s Done

Phishing & Vishing Attacks Flow

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