Bharat Bill Payment Service (BBPS)

One Payment System.
Multiple Type of Bills.

Bharat Bill Payment Service (BBPS)
  • Bharat Bill Payment Service
  • Bharat Bill Payment Service
  • Bharat Bill Payment Service
  • Bharat Bill Payment Service
  • Bharat Bill Payment Service
1

Introduction to Bharat Bill Payment System (BBPS)

Bharat Bill Payment System (BBPS) is an initiative of national importance which offers real time bill payment services to customers across geographic and demographic lines. Bharat Bill Payment System (BBPS) is functioning as a tiered structure for operating the bill payment system in India with a single brand image providing convenience of ‘anytime anywhere’ bill payment to customers.

Reserve Bank of India after setting up the Board for Regulation and Supervision of payment and settlement system in India in the year 2005 released a vision document to set up an umbrella institution for all retail payment system in the country. That Umbrella institution is NPCI.

National Payments Corporation of India (NPCI) has been authorized by RBI as the Bharat Bill Payment Central Unit (BBPCU) and is responsible for setting business standards, rules and procedures for technical and business requirements for all participants.

Objective of BBPS

Objective of the BBPS is to implement an integrated bill payment system in the country that offers interoperable and accessible bill payment services to customers through a network of agents, enabling multiple payment modes and providing instant confirmation of receipt of payment.

Scope of BBPS

  • BBPS includes activities to facilitate collection of repetitive (monthly, bi-monthly, quarterly etc.) payments for everyday services provided by service providers. Presently this covers utility bill payments such as electricity, water, gas, DTH, telecom services, etc.

  • BBPS facilitates online payments. Customers having options for multiple payment mechanisms for bills/collections i.e., electronic payment options such as Net banking, Mobile banking, etc. The scope of BBPS, universe of participating billers and service points and available payment methods maybe gradually expanded.

Benefits of BBPS:

BBPS offers the facility of “Anytime Anywhere” payment of bills, participating on BBPS network, to customers through a network of agents.

  • It provides an accessible bill payment system to the large segments of unbanked and under-banked population.

  • BBPS provides interoperability so that consumers can pay the bills of any biller at a single point and facilitate payments via multiple payment modes.

  • Furnishes instant confirmation of payment made via a payment receipt/confirmation message. The receipt could be in the form of SMS/ email/ print out as desired by the customer.

  • The BBPS brand assures trust and confidence amongst consumers for the certainty, reliability and safety of the transaction.

  • Consumers can pay bills of any biller at a single point with its widespread network leading easy accessibility. With BBPS, customers no longer need to stand in long queues.

  • Wider biller options are available on a single platform.

BBPS in our Bank

Bank of Baroda is providing Bill Payment services to the customers through:

Other details

  • The list of billers available in the channels is being updated from time to time based on the list shared by NPCI.
  • No extra charge is being collected by the Bank for this service to the Bank of Baroda customers.
  • For all failed transactions, transaction amount will be refunded to the respective customers on T+2 basis, where T is date of transaction and 2 working days.

Compliant Management

Customers can lodge their complaints under the following link

https://smepaisa.bankofbaroda.co.in/onlinecomplaint/

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