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Baroda Gift Card

Q

When the card is ready for use?

After receiving funds from purchaser, the card will be activated with in 24 hours. Thereafter, the card can be used at any merchant location or internet for shopping.

Q

Where can I use the card?

Baroda Gift Card can be used at any VISA certified merchant establishment in India. However, it cannot be used to withdraw cash as per current guidelines of Reserve Bank of India.

Q

What is the amount of fee payable for use of the card?

Usage of card at merchant location (Point Of Sale) is free of charge.

Q

How can I check the balance available on my Gift Card?

You can enquire balance available on your gift card by using bank’s internet portal https://bobprepaid.enstage.com/prepaid/cms/customer/index.jsp and/or calling our 24-hour Customer Care toll free number 1800 102 5627 by giving card number and identification.

Q

How do I secure my card against unauthorized payments at merchant outlets?

You are required to sign on the charge slip (produced by the Electronic Data Capture machine at the time of purchase) to complete a transaction at merchant outlet. The merchant has to match this signature with the signature available on the reverse of the card. Transactions at merchant outlets are thus protected by the user's signature. We recommend that on receipt of Gift Card please ensure to sign on the signature panel immediately.

Q

How to prevent unauthorized usage in case the card is misplaced or lost?

As soon as you know that the card is misplaced or lost, you must immediately report the loss of the card to our Customer Care toll free number 1800 102 5627. Our team would immediately hotlist the card after ascertaining your identity and prevent any further usage.

Q

What is Baroda Gift Card?

Baroda Gift Card is a magnetic stripe pre-loaded card accredited by VISA. It is an elegant way of gifting to your near or dear ones who in-turn can use the same at merchant outlets/internet to purchase items of their choice. Thus, it allows freedom and choice of purchase to the person receiving gift. It can be used for any occasion including Diwali, Holi, New Year, Rakhi, Birthday, Marriage etc.

Q

Whether the card can be reloaded / top-up available?

Baroda Gift Card is a single load card. Top-up is not permitted as per current Reserve Bank of India guideline.

Q

Whether transfer of funds is allowed from one Gift Card to another?

No, transfer of funds from one Gift Card to another is not allowed.

Q

What will be the contents of the Gift Card Welcome Kit?

Bank of Baroda Gift Card is offered in a sealed welcome kit which contains Gift Card, PIN mailer and User guide. We recommend the purchaser to ensure that a sealed cover is delivered to them.

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